Last Updated: 27/09/2025
Welcome to Weaves by Pooram (“we”, “us”, “our”). We are committed to protecting the privacy and personal data of visitors to our website weavesbypooram.in and those who make purchases via the Site. This Privacy Policy outlines what information we collect, how we use it, how we protect it, and your rights with respect to that information.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
– Name
– Email address
– Phone number
– Billing address, shipping address
– Payment information (processed via secure third-party gateways)
– Order history and purchase preferences
b) Non-Personal / Technical Information
– Device type, browser type and version
– IP address, time zone
– Pages you visit, links clicked, and other usage data
– Cookies, log files, analytics data
c) Account Information
If you register an account with us, we will maintain login credentials, your order history, and preferences to improve your experience.
2. How We Use Your Information
We use the data we collect for the following purposes:
To process and fulfill orders, including sending you order confirmations, shipping updates, and invoices
To provide customer support and respond to questions or complaints
To send you promotional emails, newsletters, offers, if you have opted in
To improve our website, product offerings, and user experience
To prevent fraud, abuse, or illegal activity
To comply with legal and regulatory obligations
3. Sharing & Disclosure
We do not sell or rent your personal data to third parties. However, we may share it:
With trusted third-party service providers (payment processors, shipping/courier partners, hosting providers, IT services) who assist us in operating the Site
When required by law, court order, or to comply with regulatory obligations
When necessary to protect our rights, safety, or property, and that of our users
4. Data Security
We take reasonable technical and organizational steps to secure your data. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means, we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies and similar tracking tools (e.g. pixels, local storage) to:
Remember user settings and preferences
Analyze site performance and usage
Support advertising and promotional efforts
You can choose to disable cookies in your browser settings, but certain features of the Site may not function properly as a result.
6. Your Rights
You have rights with respect to your personal data, including:
The right to access the information we hold about you
The right to rectify or update your data
The right to erase your data (subject to legal or transactional constraints)
The right to restrict or object to certain processing (e.g. marketing communications)
The right to withdraw consent (if we are processing your data based on consent)
The right to data portability, where applicable
To exercise any of these rights, you can contact us. We may require verification of identity before honouring a request.
7. Third-Party Links & Embedded Content
Our Site may contain links to third-party websites or embed content. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies when you follow links.
8. Retention of Data
We will retain your personal data for as long as is necessary:
To fulfill the purposes outlined above
To comply with legal, accounting, or reporting obligations
To resolve disputes, enforce agreements, and protect our legal interests
9. Updates to This Policy
We may update this Privacy Policy periodically (for instance, as the law changes or our services evolve). When we do, we will post the revised version on this page with a new “Last Updated” date. Your continued use of the Site after such changes implies your acceptance.
10. Contact Us
If you have any questions, concerns, or want to exercise your rights regarding your personal data, you can reach us:
Weaves by Pooram
📧 Email: weavesbypooram@gmail.com
📞 Phone: 96331 43104
🏢 Address: 4th Floor, Ambika Arcade, M.G. Road, Thrissur, Kerala, 680001
